区环保局提高环境信访矛盾化解水平
.TRS_Editor TABLE{font-family:宋体;font-size:14px;} .TRS_Editor{font-family:宋体;font-size:14px;} .TRS_Editor P{font-family:宋体;font-size:14px;margin-top:1em;margin-bottom:1em;line-height:1.4;} .TRS_Editor H1,.TRS_Editor H2,.TRS_Editor H3,.TRS_Editor H4,.TRS_Editor H5,.TRS_Editor H6,.TRS_Editor HR,.TRS_Editor BLOCKQUOTE,.TRS_Editor DL,.TRS_Editor DD,.TRS_Editor DT,.TRS_Editor OL,.TRS_Editor UL,.TRS_Editor LI,.TRS_Editor PRE,.TRS_Editor CODE,.TRS_Editor TEXTAREA,.TRS_Editor SELECT,.TRS_Editor CITE,.TRS_Editor PRE,.TRS_Editor CENTER,.TRS_Editor TABLE,.TRS_Editor DIV{margin-top:1em;margin-bottom:1em;line-height:1.4;} .TRS_Editor FORM,.TRS_Editor FIELDSET,.TRS_Editor LEGEND,.TRS_Editor SELECT,.TRS_Editor TR,.TRS_Editor TD,.TRS_Editor TH{margin-top:1em;margin-bottom:1em;line-height:1.4;} .TRS_Editor BUTTON,.TRS_Editor OPTION,.TRS_Editor ADDRESS,.TRS_Editor DFN,.TRS_Editor EM,.TRS_Editor VAR,.TRS_Editor KBD,.TRS_Editor INPUT,.TRS_Editor SMALL,.TRS_Editor SAMP,.TRS_Editor SUB,.TRS_Editor SUP,.TRS_Editor SPAN,.TRS_Editor A,.TRS_Editor B,.TRS_Editor I,.TRS_Editor U,.TRS_Editor S,.TRS_Editor STRONG,.TRS_Editor LABEL,.TRS_Editor IMG,.TRS_Editor BR,.TRS_Editor FONT{margin-top:0;margin-bottom:0;text-indent:0;} 区环保局不断提高环境信访矛盾化解水平。主要做法:完善重点矛盾领导包案、信访领导接待制度,落实专人负责,规范信访流程,努力提高信访办理效率。加强窗口服务硬件设施建设,在接待大厅设立宣传栏、触摸屏、显示屏等,方便信访人查阅环保信息。发挥区环保24小时投诉热线作用,并通过区环保网站、微博、局长信箱等形式,及时受理群众环境投诉,回应群众环境诉求。建立信访条例学习制度,邀请信访专业人员开展信访调处、法律法规、行政处罚、心理学等业务培训,加强信访案例评析,提高信访工作人员专业化水平。积极开展新招录人员、业务骨干等一线信访调处轮岗锻炼。依托城区综合管理“大联动”平台,整合工商、卫监、城管、公安等部门力量,加强部门联动,及时解决无证企业经营扰民、建筑工地夜间施工投诉、商业设施噪声污染等环境信访矛盾。(区环保局)